Click here for Environmental Health & Engineering’s health and safety guidelines for customer contact.
Click here for a recording of a webinar about Environmental Health & Engineering’s health and safety guidelines for customer contact.
Click here to complete the online training and receive certification.

Log in Instructions

  1. Once you are logged in*, navigate to Course Catalog.
  2. Click Enhanced Energy-Efficiency Health & Safety Guidelines for Customer Contact: Residential, Multifamily, Commercial & Industrial Buildings and click “Enroll”
  3. Go to “My Account” and under “Learning Activities”, launch Enhanced Energy-Efficiency Health & Safety Guidelines for Customer Contact: Residential, Multifamily, Commercial & Industrial Buildings
  4. Once you have completed the training, you can return to “My Account” and under “My Certificates” you can find and print your certificate of completion.

*(For New Users ONLY) If you have not used this site before, select Create an Account and enter the following credentials

Registration Code: NE-TRADES
Program Code: NE-H&S-20

The State of New Hampshire COVID-19 resources, general:
To view the latest updates from Governor Sununu, and on current case counts in MA and US.

State of New Hampshire COVID-19 resources and Guidance for small businesses:
The New Hampshire Department of Business and Economic Affairs (BEA) is actively monitoring the evolving situation with regard to the threat the coronavirus (COVID-19) presents. The health, safety and well-being of all residents and businesses is a top-priority and the actions the Governor has taken to limit the community spread of COVID-19 have not been taken lightly. Businesses that have concerns or questions, should contact their regional Business Resource Specialist, found on the left-hand side at

State of New Hampshire WorkShare Program:
As employers navigate new challenges at this time, one way to help maintain their trained workforce is the State’s WorkShare program. Employers can temporarily reduce their workforce in a particular unit, shift or company 10% – 50% and avert a layoff. They can then recall the employees when business increases. Find more information at

State of New Hampshire Rapid Response Program:
If your business faces a potential layoff, the State of New Hampshire offers services through its Rapid Response program. Rapid Response is a comprehensive, collaborative and immediate initiative to respond to and mitigate layoffs and closures. Rapid Response benefits both employers and employees through services to workers who are laid off, as well as layoff aversion information for businesses.

Employers facing potential layoffs or closures should contact Joe Doiron at , 603-271-0146, to activate a Rapid Response team.

More information can be found at

State of New Hampshire Waiver of Unemployment Waiting Period:
The State of New Hampshire offers a number of services for employees who have been laid off. New Hampshire Employment Security has a list of available services. Individuals will need to file for unemployment each week of temporary unemployment and this can and should be done online or by calling 603-271-7700.

View the announcement regarding the waiting period being waived by Governor Sununu at

State of New Hampshire health and well-being resources:
New Hampshire Department of Health and Human Services (DHHS) provides services to ensure the health and well-being of citizens during a layoff. Dislocated workers can discuss healthcare options, apply for food stamps, cash assistance, medical assistance, childcare and medical savings. Individuals can apply online at NHEasy or by calling 603-271-9700.

Registrations of certain licensed professionals:
Due to the current State of Emergency around the COVID-19 Health Advisory, all board and licensing business is being done electronically via email at this time. Visit for details.

Federal Resources:

General Federal resources for small businesses:
Health and government officials are working together to maintain the safety, security, and health of the American people. Small businesses are encouraged to do their part to keep their employees, customers, and themselves healthy.

Federal small businesses Disaster Loan Assistance Program:
Economic Injury Disaster Loans from the U.S. Small Business Administration (SBA) of up to $2 million dollars are now available for small businesses and nonprofits in Massachusetts that have been negatively financially impacted by COVID-19. Need to apply for a small business Disaster Loan? Start here.

Families First Coronavirus Response Act (the “Act”):
Treasury, IRS and Labor announce plan to implement Coronavirus-related paid leave for workers and tax credits for small and midsize businesses to swiftly recover the cost of providing Coronavirus-related leave. Read Newswire, IR 2020-57, which clarifies what benefits are provided and how they will be fully subsidized through a refundable payroll tax credit under the Act (and a similar credit for self-employed individuals).

Federal Legislative Relief Efforts:
On March 19, 2020, Senate Republicans introduced the third federal legislative package addressing the coronavirus pandemic, dubbed the CARES Act — the Coronavirus Aid, Relief, and Economic Security Act. Congress is currently negotiating the provisions of this proposed bill. One of the most important provision in this bill would allow businesses with fewer than 500 employees to apply for fee-free loans of up to $10 million that could help cover payroll, employee salaries, mortgages, rent and some other debt obligations. The portion of the loan used by small businesses to cover their payrolls could be forgiven if businesses retain their employees through the end of June 30, 2020. Additionally, the CARES bill would defer the payment of employer-side payroll taxes until 2021 and 2022, with half of payroll taxes for 2020 due by Dec. 31, 2021, and the other half due by Dec. 31, 2022. The bill in its current form also contains provisions which would limit some of the emergency sick leave and family medical leave payments recently established in the Families First Coronavirus Response Act. The bill is going through a process of revisions before becoming law, we will provide updates once it becomes official.